FAQ · Wholesale wear parts
Short answers for repair workshops, fleets, and importers. Catalog site: https://www.bisbik.cn/ (www). Prefer email tars@bisbik.cn.
No Photo, No Ship — what does that mean?
We do not dispatch wear parts without a clear bench photo of the worn part next to a tape measure (or a previously verified WPD code from an earlier photo match). Photo verification protects both sides on clutch, bore, and blade fit.
What is the MOQ?
MOQ = one carton of the SKU you order. We supply wholesale trade only (workshops, rental fleets, dealers, importers) — not building owners or end-user single-piece retail.
How do I measure a clutch plate or squeegee blade?
Clutch: photograph the hub/interface flat on the bench with a tape across the center bore and lug pattern. Blade: unclip, lay flat, measure tip-to-tip straight in millimetres (not along the curve). Step-by-step sheet: Workshop Bench Fit Card. Example board photo: how to shoot.
When does a Proforma Invoice (PI) issue?
After fit confirmation from your photo/dimensions and a clear carton quantity + port/city. Stage-1 catalog browsing alone does not create a binding PI. Quoted PI validity is typically 14 days when issued.
Can I quote on WhatsApp?
Cold WhatsApp outreach is paused. Prefer email tars@bisbik.cn. The published number may remain for inbound, customer-initiated chat only.